FREQUENTLY ASKED QUESTIONS

Below please find some our most FREQUENTLY ASKED QUESTIONS and our answers!

IS YOUR TEAM INSURED? DO YOU DO BACKGROUND CHECKS?

ABSOLUTELY! WE HAVE A VERY COMPREHENSIVE INSURANCE POLICY, ALTHOUGH WE'VE NEVER HAD TO USE IT. OUR STAFF IS BACKGROUND CHECKED, DRUG TESTED, AND HAVE VALID CITIZENSHIP AND DRIVER'S LICENSES.

ADDITIONALLY, MOST OF OUR TECHNICIANS ARE FAMILY, FRIENDS, OR FRIENDS OF FRIENDS.

HOW DO I GET STARTED?

IS THERE A CONTRACT?

NOPE! YOU ARE FREE TO TERMINATE SERVICES WHENEVER YOU WOULD LIKE, AND SO ARE WE.

DO YOU PROVIDE YOUR OWN CLEANING SUPPLIES?

YES, WE DO. IF THERE IS ANYTHING SPECIAL THAT YOU OWN THAT YOU WOULD LIKE US TO USE, WE WILL USE IT AS WELL.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

CASH, CHECK, OR PAYPAL. E-PAYMENTS ARE ALWAYS PREFERRED. PAYMENT IS ALWAYS DUE AT TIME OF SERVICE.

HOW MANY CLEANING TECHNICIANS WILL COME?

ONE. EVERY CLEANER IS ASSIGNED TO THEIR OWN FAMILIES.

IS THERE ANYTHING I NEED TO DO BEFORE MY CLEANER SHOWS UP TO MY HOUSE?

PUT AWAY BELONGINGS. THIS SPEEDS UP CLEANING AND ENSURES THAT ITEMS AREN'T MOVED TO SOMEWHERE YOU MIGHT LOSE THEM. HANDLE ENTRY INSTRUCTIONS AHEAD OF TIME. LET US KNOW IF THERE IS ANYTHING SPECIAL YOU NEED FOR THE UPCOMING VISIT.